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March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.

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March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.

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January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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To Measure and Reduce Diagnostic Error, Start With the Data You Have

  • January 5, 2022

This article, published by the Michigan State Medical Society, provides insight into how medical malpractice claims data can be used to reduce diagnostic errors. CRICO’s diagnostic process of care framework is referenced as one example of how this kind of data analysis can be used to reduce risks in clinical care.


A handful of examples are provided as to how data analysis can best be used to counter diagnostic error. Using readily available data by soliciting doctors, reviewing claims data, listening to patients, and reviewing health records is called into particular attention as the first thing to do in order to measure diagnostic error. Taking system-wide action by implementing clear policies to reduce ambiguity of responsibility and using feedback to close the calibration gap is demonstrated as an effective way to act on the data found as well.

Citation for the Full-text Article

Feldman DL. To measure and reduce diagnostic error, start with the data you have. January 5, 2022. Available at https://www.msms.org/About-MSMS/News-Media/to-measure-and-reduce-diagnostic-error-start-with-the-data-you-have