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Recent Coverage

January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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January 4, 2022 Journal of Patient Safety Study Shows I-PASS Can Significantly Decrease Likelihood and Cost of Malpractice Claims
December 15, 2021 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.

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Doctors Learn to Say 'I'm Sorry'

  • January 24, 2007

CRICO educational DVD on apology featured in the Wall Street Journal.


Landro L. Doctors learn to say 'I'm sorry': patients' stories of hospital errors serve to teach staffWall Street Journal. 2007 Jan 24.

This DVD is available for purchase via PayPal or check. For details, visit the Patient Safety Films page.