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March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.

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March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.

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January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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How Malpractice Cases Can Drive Your Safety Agenda

  • May 6, 2017

An analysis of OB-related medical malpractice claims involving communication failures identifies that improved communication skills of providers can improve care.


Analyzing CRICO Strategies national CBS data, this study looked at OB-related claims that involved communication failures. The researchers identified that communication failures between provider and provider and/or between provider and patients vary throughout the management of pregnancy, labor, and delivery.

The study was presented at the American College of Obstetrics and Gynecology annual congress and is available in its journal.

Citation for the Full-text Article

Mann S, Greenberg P.  How malpractice cases can drive your safety agenda [18B]. Obstetrics & Gynecology. May 2017; 129():24S.