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March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.

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March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.

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January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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Malpractice Dangers in the Patient Handoff

  • May 17, 2017

Patient hand-offs pose risks for patients and providers. Data from the CRICO Strategies CBS Report, Medical Malpractice Risks of Communication Failures, shines light on some of the communication failures that can occur.


“The biggest vulnerability is the void of information that the current provider passes on, or a misunderstanding in the information received by the subsequent physician,” said Dana Siegal, RN, CRICO’s director of patient safety. Experts from CRICO Strategies, The Doctors Company, COPIC and the University of Michigan Health System share insights on the risks associated with a patient hand-off and ways to mitigate those risks.

Citation for the Full-text Article

Crane M. Malpractice dangers in the patient handoff. Medscape. May 17, 2017. [Subscription may be required.]