Expert Insights: How Hospital Leaders Leverage External Risk Assessments

Hospital and health system leaders headed to IHI National Forum on Quality Improvement in Health Care (Dec 9–12) will want to check out this session, External Risk Assessments: Is Culture Eating Your Strategy for Lunch?

You have data about your safety culture. But it might tell only part of the story. An external assessment can help you get the full view of how your organization’s culture helps—or hinders—your efforts to create a successful patient safety strategy. The assessment helps leaders to understand how risk management structure and leadership style can impact safety culture by uncovering gaps between leadership intention and staff/provider perception that diminish engagement in patient safety efforts.

Leading experts in health care risk management and patient safety will share an insider’s view of conducting an external risk assessment from three different perspectives:

• The external assessor
• The insurer
• The hospital

This insider view will demonstrate how you can leverage external risk assessments to gain unique insights into organizational barriers, inform thoughtful strategies for improving safety culture, and maximize engagement in patient safety improvement efforts.

Expert panelists for this session include:

(pictured left to right)

• Gretchen Ruoff, MPH, CPHRM, CPPS, Senior Program Director for Patient Safety Services, CRICO Strategies
• Margaret Janes, RN, JD, Senior Program Director for Patient Safety and Education, CRICO
• Patricia Folcarelli, RN, PhD, Vice President Health Care Quality, Beth Israel Deaconess Medical Center

Be sure to hear what these leaders have to share on Monday, December 11, 2018 at 1:30 PM at the IHI National Forum.
If you are not able to attend IHI but are interested in learning more, please contact us.