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March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.

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March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.

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January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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I-PASS and SBAR Handoff Tools Have Proven Benefits

  • April 25, 2016

The Patient Safety & Quality Healthcare magazine highlights the CRICO Strategies 2015 CBS Benchmarking Report on communication failures. The report was the catalyst for a recent Patient Safety Monitor Journal published interview, where patient safety experts weighed in on why nearly one-third of malpractice claims involve a communication failure, leading to significant patient harm.


Dana Siegal, director of patient safety for CRICO Strategies, says although communication errors are not solely to blame for patient harm, they often serve as the catalyst to subsequent missteps. The CBS report, published in January by CRICO Strategies, analyzed 23,000 medical malpractice claims filed between 2009 and 2013 in which patients suffered some degree of harm. 
 

 Citation for PSQH's full-text article

 I-PASS and SBAR handoff tools have proven benefits. PSQH. Apr 13, 2016.