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March 1, 2022 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.

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March 1, 2022 Improving Patient Handoffs Helps Reduce Malpractice Claims

Healthcare Risk Management reports on a large study conducted by Boston Children’s Hospital in which researchers reviewed 498 medical malpractice claims provided by Candello, CRICO’s national medical malpractice collaborative. The work revealed a direct relationship between the quality of patient handoffs and claims.

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January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

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5 Strategies to Reduce Malpractice Lawsuit Threats

  • November 10, 2016

Carol Keohane, MS, RN, assistant vice president for patient safety at CRICO, in an interview with Medical Economics, offers physicians some advice about making apologies to patients or families in the event something medically goes wrong.


“Even with an apology ... a patient or family may still decide to sue. So before speaking with the patient or family regarding the error, it may be prudent for a physician to seek guidance from their practice’s medical director, hospital’s risk management department or their insurance carrier,” says Keohane. She adds, “It’s important to assess where communication or other processes may have broken down so as to prevent a recurrence.”

 

Citation for the Full-text Article

Seegert L. 5 strategies to reduce malpractice lawsuit threats. Medical Economics. November 10, 2016.