Recent Coverage

January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

January 4, 2022 Journal of Patient Safety Study Shows I-PASS Can Significantly Decrease Likelihood and Cost of Malpractice Claims
December 15, 2021 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.

View All News & Research

What Does It Take to Increase Patient Engagement in Primary Care Settings?

  • October 17, 2018

CRICO partnered with the Massachusetts Health Quality Partners (MHQP) to conduct a study to achieve a better understanding of what primary care practices are doing to engage patients.

A first-of-its-kind survey was conducted to inventory the structural programs and innovative efforts that Massachusetts primary care practices have in place to engage patients and families. Through the research, MHQP sought to identify improvement strategies and CRICO aimed to find ways to incorporate patient engagement into primary care risk-reduction strategies. 


Citation for the Full-text Article

Rabson BG, Sato L. What does it take to increase patient engagement in primary care settings? NEJM Catalyst. October 17, 2018.