CRICO CRICO home

Recent Coverage

January 5, 2022 To Measure and Reduce Diagnostic Error, Start With the Data You Have

This article, published by the Michigan State Medical Society, provides insight into how CRICO's diagnostic process of care framework, using medical malpractice claims data, can be used to reduce diagnostic errors.

READ MORE >
January 4, 2022 Journal of Patient Safety Study Shows I-PASS Can Significantly Decrease Likelihood and Cost of Malpractice Claims
December 15, 2021 Frequency and Nature of Communication and Handoff Failures in Medical Malpractice Claims

Using Candello data, this study examines the characteristics of malpractice claims which miscommunications.

READ MORE >
View All News & Research

Tackling Ambulatory Safety Risks Through Patient Engagement: What 10,000 Patients and Families Say About Safety-related Knowledge, Behaviors, and Attitudes after Reading Visit Notes

  • December 1, 2021

This article, co-authored by CRICO's Associate Medical and Clinical Director Pat Folcarelli, RN, PhD, examines the risks in ambulatory care by surveying patients.


The researchers surveyed over 10,000 patients who have used their patient portals to view their clinical notes, commonly referred to as “OpenNotets”, on safety knowledge, behaviors, and attitudes. Over 75% of those surveyed reported feeling that their notes helped them understand the reason for tests and referrals, and about half of those surveyed felt that it helped them to complete those tests and referrals. The responses indicate that the use of OpenNotes can help activate participants and their families and help facilitate safety behaviors.

 

Citation for the Full-text Article

Bell SK, Folcarelli P, Fossa A, et al. Tackling ambulatory safety risks through patient engagement: What 10,000 patients and families say about safety-related knowledge, behaviors, and attitudes after reading visit notes. Journal of Patient Safety. 2021;17(8):e791-e799. doi:10.1097/PTS.0000000000000494