Subscriber Risk Managers
Find your institution’s risk manager or key contact.
First Line of Defense
Every CRICO subscriber institution has designated key individuals to serve as liaisons for CRICO-insured clinicians.
These individuals should be the first point of contact for any issues related to loss prevention (including receipt of malpractice-related documents). Once you have spoken with your institution-based risk management representative, the Claims manager associated with your institution will be available to assist you.
Anna Jaques Hospital
25 Highland Ave
Newburyport, MA 01950
Main Phone: 978.463.1000
www.ajh.org
Sandra Levin
Chief Quality Officer
Phone ext: 1128
E-mail Sandra Levin
Nancy A. Ryll, MS, BSN, RN, CPHQ
Patient Safety/Risk Management Coordinator
E-mail Nancy Rhyll
Atrius Health
275 Grove Street Suite 3-300, Newton, MA 02466
Main Phone: 617.559.8016
www.atriushealth.org
Nathan W. Samuels, DNP, MSN, ANP-BC
Medical Director of Safety at Atrius / PCP at Beverly
Atrius Health (HVMA)
Phone: 978.232.7179 (x27179)
E-mail Nathan Samuels
Beth Israel Deaconess Medical Center
330 Brookline Ave, 20 Overland St., Suite 540, Boston, MA 02215
Main Phone: 617.667.7000
www.bidmc.harvard.edu
Dorothy Flood, BSN, RN
Director of Patient Safety
E-mail Dorothy Flood
Christine Joyce
Patient Safety Coordinator/Risk Manager
Email Christine Joyce
Erin McCobb
Patient Safety Coordinator/Risk Manager
Email Erin McCobb
Melissa McNamara
Patient Safety Coordinator/Risk Manager
Email Melissa McNamara
Crosby Bennett
Manager, Correspondence
Medical Records
Health Information Management Department
E-mail Crosby Bennett
Beth Israel Deaconess Hospital – Milton
199 Reedsdale Road
Milton, MA 02186
Main Phone: 617.696.4600
www.miltonhospital.org
Alexander J. Campbell, MSN, RN, NE BC, CPHQ
Director, Healthcare Quality & Patient Safety
Phone: 617.313.1053
E-mail Alexander Campbell
Beth Israel Deaconess Hospital – Needham
148 Chestnut Street Needham, MA 02492
781.453.3000
Amy Taylor, RN, JD
Risk and Patient Safety Manager
E-mail Amy Taylor
Beth Israel Deaconess Hospital – Plymouth
275 Sandwich Street
Plymouth, MA 02360
Main Phone: 508.746.2000
http://www.bidplymouth.org/
Judy Van Tilburg
Sr. Dir. Quality & Pt Safety
Phone: 508.830.2101
E-mail Judy Van Tilburg
Laurie Raymond
Risk Management Specialist
E-mail Laurie Raymond
Laurie Reilly
Risk Management Specialist
E-mail Laurie Reilly
Beth Israel Lahey Health Primary Care
464 Hillside Avenue, Suite 304
Needham, MA 02494-1227
Ailish Wilkie
Director, Patient Safety and Risk Management
Phone: 617.754.0543
Denise Peterson, RN, MMH, CPPS
Risk and Patient Safety Manager
Phone: 617.921.1398
Christine Perry, RN, MSN
Risk and Patient Safety Manager
Beverly Hospital (aka Northeast Hospital Corporation)
85 Herrick Street
Beverly, Massachusetts 01915
Main Phone: 978.922.3000
https://www.beverlyhospital.org
Sheila Laffy
Risk Manager
E-mail Sheila Laffy
Sheila Laffy
[email protected]
Boston Children’s Hospital
300 Longwood Avenue, Boston, MA 02115
Main Phone: 617.355.6000
www.childrenshospital.org
David J. Davis, MM, RN, NEA-BC
Vice President, Patient Safety,
Quality and Regulatory Affairs
Program for Patient Safety and Quality
Phone: 617.919.6816 | Fax: 617.730.0637
E-mail David Davis
Joanne Landers, MSN, RN, CPN, CCTN
Senior Safety and Quality Consultant
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
E-mail Joanne Landers
Grace Leblanc, MSN, RN, CPN, CPPS
Patient Safety Manager
Program for Patient Safety and Quality
Phone: 617.355.6120 | Fax: 617.730.0637
E-mail Grace Leblanc
Lorraine Schoen, DNP, MS, RN
Director, Clinical Regulatory Compliance and Patient Safety
Program for Patient Safety and Quality
Phone: 617.919.7603
E-mail Lorraine Schoen
Lauren Stone, MSN, RN, VA-BC
Senior Safety and Quality Consultant
Program for Patient Safety and Quality
Phone: 617.355.4982
E-mail Lauren Stone
Darlene Simas DNP, RN
Senior Safety and Quality Consultant
Program for Patient Safety and Quality
Phone: 617.355.8065
E-mail Darlene Simas
Amanda Rendall-Johnson, BSN RN CPN
Safety and Quality Senior Consultant
Program for Patient Safety and Quality
Phone: 617.919.6543
E-mail Amanda Rendall-Johnson
James J. Horgan, Esq.
Lead General Counsel
Boston Children’s Hospital
Mailing address: 300 Longwood Avenue, Boston MA 02115
Office Location: 1 Brookline Place, 6th floor Suite 630 (Rm 637.3)
Phone: 617-919-1554| Fax: 617-730-1952
E-mail James Horgan
Boston Children’s Health Physicians
400 Columbus Avenue
Suite 200E
Valhalla, NY 10595
https://bchp.childrenshospital.org/
Kathy Iaconetti
Director of Grant Funding and Risk Management
Phone: 914.591.2096
Email: Kathy Iaconetti
Brigham and Women’s Hospital
Clinical Compliance & Risk Management
41 Ave Louis Pasteur, Suite 211, Boston, MA 02115
Main Phone: 617.264.3005 | Fax: 617.264.3015
www.brighamandwomens.org
Sheila Giovannini, JD
Risk Manager
Department of Clinical Compliance and Risk Management
Phone: 617.264.5848
E-mail Sheila Giovannini
Dave Seaver, RPh, JD
Risk Manager
Phone: 617.264.5849
E-mail Dave Seaver
Marissa McLean, RN, JD, CPHRM
Senior Manager Patient Safety, Risk PFR
Phone: 617.264.5850
Email: Marissa McLean
Brigham and Women’s Faulkner Hospital
Belkin House
1153 Centre Street, Boston MA 02130
Main Phone: 617.983.7000
www.faulknerhospital.org
Marissa McLean, RN, JD, CPHRM
Senior Manager Patient Safety, Risk, PFR
Phone: 617.264.5850
Email: Marissa McLean
Stacey Burns
Risk Manager
1153 Centre Street, Boston MA 02130
Phone: 617.983.7679
Email: Stacey Burns
Cambridge Health Alliance
Somerville Hospital, 230 Highland Avenue, Somerville, MA 02143
Main Phone: 617.665.1000
www.challiance.org
Brianne Goodwin, JD, MSN, MPH, MSB
Director, Risk Management
Phone: 617.591.4495
E-mail Brianne Goodwin
Lorraine Murphy, MS, RN
Ambulatory Risk Manager
Phone: 617.591.4485 | Fax: 617.591.4490
E-mail Lorraine Murphy
Julie Holden, BSN, MA, RN
Clinical Risk and Patient Safety Manager
Cambridge Health Alliance
Phone: 617.806.8527
E-mail Julie Holden
Ashley L. Holmes, MSOT
Clinical Risk and Patient Safety Manager
Cambridge Health Alliance
Phone: 617.575.5161
E-mail Ashley Holmes
Cooley Dickinson
30 Locust St., Northampton, MA 01061
Main Phone: 413.582.2000
http://www.cooley-dickinson.org
Jenna Messer
Senior Manager, Patient Safety, Risk, PRR
Patient Safety Officer
Patient Care Assessment Coordinator
Cooley Dickinson Health Care
Phone: 413.582.2569
E-mail Jenna Messer
Dana-Farber Cancer Institute
44 Binney Street, Boston, MA 02115
Main Phone: 617.632.3000
www.dfci.harvard.edu
Dana Platt, MSHCA, RN, CPHRM
Senior Director Patient Safety, Risk Management & Infection Control
E-mail Dana Platt
Angela McCann
Director of Risk Management
E-mail Angela McCann
Elizabeth Poitras
Risk Manager
E-mail Elizabeth Poitras
Kelly Haynes, RN, JD
Risk Manager
Phone: 617.816.1599
E-mail Kelly Haynes
Exeter Hospital
5 Alumni Dr, Exeter, NH 03833
Main Phone: 603.778.7311
www.exeterhospital.com
Lori Cabot
Director of Risk Management and Patient Safety
Phone: 603.580.6587
E-mail Lori Cabot
Harbor Medical Associates
77 Accord Park Drive
Building D-5
Norwell, MA 02061
Main Phone: 781.952.1500
www.hsdm.harvard.edu
Karen Gray, RN
Manager of Performance Management
Phone: 781.952.1383 | Fax 508.630.2458
E-mail Karen Gray
Harvard School of Dental Medicine
188 Longwood Avenue, Boston, MA 02115
Main Phone: 617.432.1000
www.hsdm.harvard.edu
Myra Majewski
Director of the Harvard Dental Center
Harvard School of Dental Medicine
E-mail Myra Majewski
Harvard University Health Services
75 Mount Auburn Street, Cambridge, MA 02138
Main Phone: 617.495.3271
www.huhs.harvard.edu
Allison M. Bidgood, RHIA, CHPC
Director Health Information Services | Privacy Officer
Phone: 617.496.1630 | Fax: 617.495.8077
E-mail Allison Bidgood
Mallory Finne
Patient Advocate and Manager of Patient Relations
Phone: 617.495.7583
E-mail Mallory Finne
Jonathan Mills
Director, Healthcare Quality & Patient Safety
Phone: 617.496.8801
E-mail Jonathan Mills
Kimberly Eng
Deputy Executive Director and Chief Administrative Officer
E-mail Kimberely Eng
Joslin Diabetes Center
One Joslin Place, Boston, MA 02215
Main Phone: 617.732.2400
www.joslin.harvard.edu
Sanjeev Mehta, MD
Director of Quality, CMO
E-mail Sanjeev Mehta
Judge Baker Children’s Center
53 Parker Hill, Boston, MA 02120-3225
Main Phone: 617.232.8390
www.bakercenter.org
Lahey Hospital and Medical Center
41 Mall Road, Burlington, MA 01805
Main Phone: 781.744.5100
https://www.lahey.org
Karen Schoonmaker, MSN, RN, CPPS
Director Risk Management, Patient Safety & Patient Relations
Phone: 781.744.7475
E-mail Karen Schoonmaker
Martha’s Vineyard
1 Hospital Road, Oak Bluffs, MA 02557
Main Phone: 508.693.0410
https://www.mvhospital.com/
Megan Luizzi
Risk Manager
E-mail Megan Luizzi
Massachusetts Eye & Ear Infirmary
243 Charles Street, Boston, MA 02114
Main Phone: 617.523.7900
www.meei.harvard.edu
Mary Kennedy
Risk Manager
Phone: 617.573.3790 | Fax: 617.573.3207
E-mail Mary Kennedy
Lynne Chiodo, JD, RN
Senior Manager of Safety & Risk
E-mail Lynne Chiodo
Lauren J. O’Connor, JD
Senior Risk Manager
Phone: 617.643.6469 | Fax: 617.724.4810
E-mail Lauren O’Connor
Mass General Brigham at Home
https://www.massgeneralbrigham.org/en/patient-care/services-and-specialties/home-care
Braintree Office: 45 Rockdale Street, Suite 100, Braintree, MA 02184
Newton Office: 95 Wells Avenue, Suite 320, Newton, MA 02459
Chelsea Office: 70 Everett Ave, Chelsea, MA 02150
Beverly Office: 152 Conant Street, 3rd floor, Beverly, Ma 01915
Judith Flynn MBA BSN RN CHC
Vice President Patient Care Quality, Compliance Officer
Phone: 781.290.4051 | Fax: 781.290.4050
E-mail Judith Flynn
Kate Arpino
Quality & Compliance Specialist
Braintree office
Phone: 978.880.5767
E-mail Kate Arpino
Melissa Raistrick
Quality & Compliance Specialist
Beverly office
Phone: 781.330.5859
E-mail Melissa Raistrick
Alicia Savini
Quality & Compliance Specialist
Chelsea office
Phone: 781.330.5859
E-mail Alicia Savini
Paula Terrio
Quality & Compliance Specialist
Newton office
Phone: 781.290.4051
E-mail Paula Terrio
Mass General Brigham Community Physicians
https://www.massgeneralbrigham.org/en/patient-care/services-and-specialties/community-physicians
Jason Tuchin, MBA, MPH
Executive Director, Practice Operations
Phone: 781.433.3763
E-mail Jason Tuchin
Krysta Calnan, BSN, RN
Senior Risk & Patient Safety Specialist
Community Physicians, Watertown, Burlington, Newton-WellesleyMedical Group (NWMG)
E-mail Krysta Calnan
Massachusetts General Hospital
55 Fruit Street, Boston, MA 02114
Main Phone: 617.726.2000
http://www.massgeneral.org
Lauren J. O’Connor, JD
Senior Risk Manager
Massachusetts General Physicians Organization
125 Nashua Street, Suite 641
Boston, MA 02114
Phone: 617.643.6469 | Fax: 617.724.4810
E-mail Lauren O’Connor
Lynne Chiodo, JD, RN
Senior Manager of Safety & Risk
E-mail Lynne Chiodo
McLean Hospital
115 Mill Street, Belmont, MA 02478
Main Phone: 617.855.2000
www.mcleanhospital.org
Gail Tsimprea, PhD
Chief Quality and Risk Management Officer
Phone: 617.855.2514 | Fax: 617.855.3536
E-mail Gail Tsimprea
M.I.T. Health Services
MIT Medical, 77 Massachusetts Avenue, Cambridge, MA 02139
Main Phone: 617.253.4481
http://web.mit.edu/medical/
Elene Scheff
Director, Clinical Quality and Risk Management, MIT Medical
25 Carleton Street. E23-427
Cambridge, MA 02142-4307
Phone: 617.253.1317
E-mail Elene Scheff
Mount Auburn Hospital
330 Mount Auburn Street, Cambridge, MA 02138
Main Phone: 617.492.3500
http://www.mountauburnhospital.org/
Aliysa Rajwani, BDS, MPH, CPHQ
Director of Quality and Patient Safety
Phone: 617.499.4879| Fax: 617.499.5132
E-mail Aliysa Rajwani
Nantucket Cottage
57 Prospect Street
Nantucket, MA 02554
Main Phone: 508.825.8100
Sandra Van Gundy
VP Quality, Risk, and Patient Experience
Phone: 508.825.8118 | Fax: 508.825.8327
E-mail Sandra Van Gundy
New England Baptist Hospital
125 Parker Hill Avenue, Boston, MA 02120
Main Phone: 617.754.5800
www.nebh.org
Tricia Ide, RN, MS
Senior Director of Quality, Patient Safety
Phone: 617.754.5164
E-mail Tricia Ide
Newton-Wellesley Hospital
2014 Washington Street, Newton, MA 02462
Main Phone: 617.243.6000
www.nwh.org
Jane McCarthy, RN
Senior Manager for Risk, Safety & Patient/Family Relations
E-mail Jane McCarthy
North Shore Physicians Group
Two Corporation Way, Suite 180
Peabody, MA 01960
Main Phone: 978.825.7100
http://www.northshorephysicians.org
Tatum O’Sullivan, RN, MHSA, CPHRM
Director of Risk, Safety & PFR
North Shore Physicians Group (NSPG), After-Hours Call Program, Extended Care
Phone: 978.573.4336 | Fax: 978.573.4395
E-mail Tatum O'Sullivan
Pentucket Medical Associates/Partners Community Physicians Organization
Pentucket Medical
One Parkway
Haverhill, MA 01830
Main Phone: 978.521.3200
https://pmaonline.com
Kendra Cohen, JD
Senior Risk & Patient Safety Specialist
Urgent Care, Tuscan Village, Pentucket Medical Associates (PMA)
E-mail Kendra Cohen
Salem Hospital
81 Highland Avenue, Salem, MA 01970
Main Phone: 978.741.1200
www.nsmc.partners.org
Janet Flynn, BSN, RN, CPPS, CCRN
Sr. Manager of Risk, Patient Safety and Patient Family Relations
81 Highland Avenue, Salem MA 01970
Phone: 978-354-3399
E-mail Janet Flynn
Danielle Dolan
Risk Manager, Quality and Patiety Safety
81 Highland Ave, Salem, MA 01970
Phone: 978.354.3559
E-mail Danielle Dolan
Spaulding Rehabilitation Hospital – Boston
300 First Avenue, Charlestown, MA, 02129
Main Phone: 617.952.5000
www.spauldingrehab.org
Debra Blyth-Wilk, JD, RN, CPHQ
Director of Quality and Compliance
Phone: 617.952.5310
E-mail Debra Blyth-Wilk
Sharon McLean
Quality and Compliance Specialist
Phone: 617.952.5312
E-mail Sharon Mclean
Andrea Shellman
Senior Manager Patient Safety, Risk and Patient Family Relations
300 1st Ave, Charlestown, MA 02129
Phone: 617.983.7833
E-mail Andrea Shellman
Spaulding Rehabilitation Hospital – Cambridge
1575 Cambridge Street, Cambridge, MA 02138
Main Phone: 617.573.2700
http://www.spauldingrehab.org/locations/cambridge-ma/
Mary O’Quinn
Director of Quality and Compliance
Director Patient Safety & Risk Management, Spaulding Rehab Network
Phone: 617.758.5538 | Fax: 617.234.7985
E-mail Mary O’Quinn
Surabhi Saxena
Manager Quality, Safety, Compliance & Patient Family Relations
1575 Cambridge St., Cambridge, MA 02138
E-mail Surabhi Saxena
Spaulding Rehabilitation Hospital–Cape Cod
311 Service Road, East Sandwich, MA 02537
Main Phone: 508.833.4000
http://spauldingrehab.org/locations/sandwich-ma/
Coming soon
Wentworth Douglass Hospital
789 Central Avenue, Dover, NH 03820
Main Phone: 603.742.5252
Wentworth Douglass Hospital
Sarah Hall, MSN, RN, CPHQ, CPPS, CNOR
Senior Manger, Patient Safety, Risk Management, and Patient and Family Relations
789 Central Avenue, Dover, NH 03820
Phone: 603.609.6576
E-mail Sarah Hall
Christine Dodier, BSN, RN
271 Locust Street, Dover, NH, 03820
Clinical Risk Manager
Risk Management/Survey Readiness
Phone: 603.740.2580
E-mail Christine Dodier
Jackie Estabrook
271 Locust Street, Dover, NH, 03820
Risk Insurance Claims Manager
Risk Management/Survey Readiness
Phone: 603.740.3328
E-mail Jackie Estabrook
Winchester Hospital
41 Highland Avenue, Winchester, MA 01890
Main Phone: 781.729.9000
Winchester Hospital
Mary Beth Strauss, RN, ACNO
Quality/Pt Safety/Risk
Phone: 781.756.2584
E-mail Mary Beth Strauss
Tara Surette, MSN, RN, CPHRM
Manager, Risk & Patient Safety
E-mail Tara Surette